Terms, Guest Safety & Event Information
Last updated: June 2026
These terms apply to events operated by All In Good Company Experiences Ltd under the event brand FunCanna Singles Social.
By purchasing a ticket, joining a guest list, attending an event, submitting a form, or using our website, you agree to the terms below.
1. Who We Are
Events are operated by:
All In Good Company Experiences Ltd
Company No. 17211679
Registered in England and Wales
Registered office: 15 Neptune Court, Vanguard Way, Cardiff, CF24 5PJ, United Kingdom
Email: office@allingoodcompanyexperiences.co.uk
Our FunCanna Singles Social events are designed to create relaxed, respectful, real-life social and dating experiences.
2. Event Bookings and Ticketing
Tickets may be sold directly by us or through third-party platforms such as Eventbrite.
Where tickets are purchased through Eventbrite or another ticketing platform, that platform’s own terms, booking process, fees, refund process and privacy policy may also apply.
Our terms apply to the event experience itself, including attendance, conduct, transfers, venue entry, media, safety and guest expectations.
3. Age, ID and Entry Requirements
Our dating and singles events are for guests aged 18 or over unless clearly stated otherwise.
You may be asked to provide valid photo ID by the venue or event team. If you are unable to provide valid ID when requested, entry may be refused without refund.
Entry is subject to venue rules, capacity, licensing requirements, dress code, behaviour standards and any reasonable instructions from the venue or event team.
Late arrivals may be admitted at our discretion, but we cannot guarantee full participation in any hosted elements, introductions or activities once the event has started.
4. Refunds, Transfers and No-Shows
Tickets are generally non-refundable if you change your mind, can no longer attend, arrive late, or do not attend the event, except where required by law.
Where reasonable notice is given, we may allow a ticket to be transferred to another suitable attendee or moved to a future event, subject to availability and guest balance.
Requests for transfers should be made as early as possible by contacting us using the details provided on the event page or booking confirmation.
Once you have attended, checked in, or participated in the event, your booking is treated as used and no refund, credit or transfer will be offered.
5. Event Changes, Postponement or Cancellation
We aim to deliver events as advertised, but event details may occasionally need to change.
This may include changes to the date, time, venue area, format, host, capacity, age range, or other event details due to venue availability, operational needs, weather, illness, safety concerns, low attendance, or circumstances outside our reasonable control.
If an event is cancelled, postponed or materially changed, we will contact ticket holders with available options. These may include transfer to another event, credit, or refund where appropriate and required.
We are not responsible for indirect costs such as travel, accommodation, childcare, loss of earnings, or other expenses connected with attending an event.
6. Guest Behaviour and Code of Conduct
We want every guest to feel safe, respected and welcome.
By attending, you agree to behave respectfully towards other guests, hosts, venue staff and members of the public.
We do not tolerate:
- Harassment, intimidation, bullying or threatening behaviour
- Discrimination or abusive language
- Unwanted physical contact
- Persistent unwanted attention
- Aggressive, disruptive or drunken behaviour
- Pressure, coercion, or inappropriate sexual comments
- Filming or photographing guests without permission
- Any behaviour that makes others feel unsafe or uncomfortable
We reserve the right to refuse entry, remove a guest, or ban a guest from future events if behaviour is inappropriate, unsafe, disruptive, or inconsistent with the spirit of the event.
Removal for behaviour reasons will not usually result in a refund.
7. Alcohol, Health and Safety
Some events may take place in licensed venues where alcohol is available.
Guests are responsible for their own alcohol consumption and personal wellbeing. Please drink responsibly and follow venue rules at all times.
You attend events voluntarily and accept that social events involve normal risks, including personal interaction, movement around a venue, and possible exposure to illness or injury.
Please do not attend if you feel unwell, have symptoms of a contagious illness, or have been advised not to attend public events.
Guests must follow all reasonable health, safety, venue and event instructions.
8. Photos, Videos and Promotional Media
Photos or videos may be taken at some events for promotional, social media, website, marketing or informational purposes.
By attending, you acknowledge that you may appear in general event photography or video, including crowd shots or background footage.
If you do not wish to be photographed or filmed, please tell the host or event team on arrival. We will make reasonable efforts to respect this, but we cannot guarantee complete exclusion from wide-angle, crowd, or background images.
Guests must not photograph, film or post images of other attendees in a way that is intrusive, disrespectful or without appropriate consent.
9. No Guaranteed Matches or Outcomes
Our events are designed to create opportunities for real-life connection, conversation and social confidence.
We do not guarantee matches, romantic outcomes, introductions, compatibility, friendships, dates, future contact, or any specific personal result.
We do not conduct background checks on attendees. Guests are responsible for using their own judgement when interacting with others during and after the event.
10. Personal Belongings
Guests are responsible for their own belongings at all times.
We are not responsible for lost, stolen, damaged or unattended personal items at any event or venue.
Please keep valuables with you and report any concerns to venue staff or the event team as soon as possible.
11. Website Use and Intellectual Property
The content on our website, including text, logos, branding, images, graphics, designs and event concepts, belongs to or is licensed by All In Good Company Experiences Ltd unless otherwise stated.
You may view and use the website for personal, non-commercial purposes.
You must not copy, reproduce, adapt, scrape, exploit or use our branding, event wording, designs, images or content for competing events or commercial purposes without written permission.
12. Data, Privacy and Event Communications
When you book a ticket, join a guest list, complete a form, contact us, or attend an event, we may collect personal information such as your name, email address, phone number, age range, ticket type, event preferences, Instagram handle, booking details and communication preferences.
We use this information to manage bookings, communicate event updates, operate guest lists, improve our events, respond to enquiries, and send relevant event information.
We may contact you by email, SMS, WhatsApp, Instagram or other reasonable methods where needed for event-related communication.
Marketing messages will only be sent where we have a lawful basis to do so. You can unsubscribe or ask us to stop marketing communications at any time.
For full details about how we collect, use and protect personal data, please see our Privacy Notice.
13. Eventbrite and Third-Party Platforms
Where we use Eventbrite or another third-party platform, your use of that platform is also subject to its own terms, privacy policy, payment processing and ticketing conditions.
We are not responsible for technical issues, fees, account problems, payment failures, platform outages or other matters controlled by a third-party platform.
Please check the relevant platform’s own terms when purchasing a ticket.
14. Changes to These Terms
We may update these terms from time to time as our events, venues, websites and services develop.
The latest version will be published on our website and will apply from the date shown at the top of this page.
15. Contact Us
For questions about these terms, event bookings, transfers, media requests, privacy queries or guest concerns, please contact:
All In Good Company Experiences Ltd
Email: office@allingoodcompanyexperiences.co.uk